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If the paper is visible at the top of the ADF, open the ADF hatch, grasp the paper, and gently pull it toward you.If papers get jammed in your scanner's Automatic Document Feeder (ADF), follow this simple advice to get things rolling again. If the grinding noise persists, or the light bar remains at the bottom of the scanning bed, e-mail HP Customer Care to diagnose the problem and obtain service.
HP 6600 SCANNER SOFTWARE WINDOWS HOW TO
Check your manual to learn how to operate the lock on your scanner, and make sure it is in the unlocked position.
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Most scanners provide a locking mechanism that secures the light bar in place for shipping. If you hear a grinding noise when you try to operate your scanner, it is possible that the scanner is locked. If everything else looks normal, reinstall the scanner software.Look in the operating system's "Control Panel" to see if the computer recognizes the scanner. See if the computer determines that the scanner's there.Sometimes the computer sees only equipment that's already on when it powers up. Turn on your scanner, and then turn your computer on again.Feel around to make sure that the screws or snap-locks are secure. Make sure that the cables between the scanner and the computer are tightly connected.Check the power cord to make sure that it's solidly plugged into the wall socket.If you try to use your scanning software, a message stating "scanner not found" appears. It's connected to your computer, but the scanner icon doesn't appear onscreen. Sometimes your scanner just stops working. Here's an assortment of tips and tricks for resolving some of the most common scanning problems.